Welcome to our store. Before using our services, please carefully read and understand the following Terms and Conditions. By accessing or using our website and services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. Definitions

"We," "our," or "us" refers to tech-essentials.com, an online electronics dropshipping store based in Hong Kong SAR.

"You" or "the user" refers to anyone using our website or services.

"Products" refers to the electronics and related items offered for sale on our website.

"Supplier" refers to the third-party suppliers and manufacturers that provide the products we offer.

2. General Conditions

1. Eligibility: You must be at least 18 years old and capable of forming a legally binding contract to use our services.
2. Accuracy of Information: You agree to provide accurate and up-to-date information when using our services, including when placing orders. We are not responsible for any consequences resulting from inaccurate or incomplete information provided by you.
3. Website Access: We reserve the right to modify, suspend, or discontinue our website or any part of it at any time without notice. We will not be liable if our website becomes unavailable for any period.

3. Product Information

1. Product Descriptions: We make every effort to provide accurate and detailed product descriptions, including specifications, prices, and availability. However, we do not guarantee that product descriptions or other content on our website are error-free.
2. Pricing: Prices for our products are subject to change without notice. The price you see on our website at the time of purchase is the price you will be charged.
3. Product Availability: Product availability may vary, and we do not guarantee that all products displayed on our website are in stock. In cases of unavailability, we will notify you and offer alternatives or a refund.

4. Orders and Payment

1. Order Placement: By placing an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us.
2. Payment: We accept various payment methods, including credit/debit cards and PayPal. Payment is required at the time of order placement.
3. Order Confirmation: Upon successful order placement, you will receive an order confirmation email with details of your purchase.

5. Shipping and Delivery

1. Shipping Times: Estimated shipping times are provided on our website, but they are not guaranteed. Actual delivery times may vary depending on product availability, location, and other factors.
2. Tracking: We provide tracking information for orders when available. You can monitor the status of your order through the provided tracking number.

6. Returns and Refunds

Please refer to our Returns and Refunds Policy for detailed information on our return and refund process.

7. Warranties

Product warranties are subject to the terms and conditions provided by the respective suppliers. Please check the warranty information on the product page for details.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services, including but not limited to product defects, delivery delays, or website disruptions.

10. Contact Information

If you have any questions, concerns, or complaints, please contact us through our contact page on the website.

These Terms and Conditions are subject to change at our discretion. It is your responsibility to review them periodically for any updates or modifications. Your continued use of our services constitutes your acceptance of these terms as amended. Last updated on Sep 25, 2023.

Thank you for choosing tech-essentials.com for your electronics needs. We look forward to serving you.